“Your company is an excellent example of superior customer service.”

“I received a call that service was alerted without any intervention on my part.”

“A new a/c was in operation by 2:00 P.M.”

“That's organization!”

“Thanks to your staff and company, it was an excellent demonstration of dedication and organization under very difficult heat conditions.”

“You have a satisfied customer.”

“Dear Roger; Enclosed is my check for payment in full for the new heating and cooling system, recently installed in my home. I would like to compliment you on the quality of the work and courtesy of the technicians who did the installation. These employees are certainly an asset to your firm. Please forward lien waivers to me at your earliest convenience. Thank you, Dan Johanningmeier ”

“To: Management of Welsch Heating and Cooling This is just a short note to let you know how courteous and educational our recent technician was serving us for our regular fall service. I only caught his first name-Seth. He was completely professional and answered all of my questions concerning air quality and ghosting issues I have going on in my home. I have searching for someone to explain these issues to me and he knew his subject matter and was more than gracious with his time educating me. Thanks so much, Renee Kleffner ”

“You run a fine organization!”

“I am very pleased with the service we always get from the Welsch people.”

“I have worked with Tom McClard and Todd on our current basement finishing project as well as other zoning issues we've had over the years.”

“They both know their business and are professionals.”

“Todd has especially been helpful and responsive in getting this job wrapped up. When Todd says someone is going to be here to do a certain job, they always show up.”

“(Other subs could take a lesson!)”

“I wish I knew the names of the guys that have worked here to give them credit also.”

“Merry Christmas to all of the Welsch folks. I hope you management types are giving them a party or taking them out to lunch.”

“Good Service is hard to come by these days!”

“I am writing to let you know about your company. This is the first time that I have used your company and it will not be the last time. ”

“I am so happpy with the service that I will tell all my friends about your company.”

“My Service man was Greg Sperry. He is truly a wonderful worker and has manners. This is something workers forget. I will always request him from now on.”

“I called 6 weeks ago to get my appt for last Friday. I did sign up for the yearly check ups.”

“I got a call the day before about my appt. and then when he was on the way I got another call.”

“I know you have been in business a long time and now I know why, because you are good at what you do.”

“Thank you again for great service.”

“I know often times people follow up with complaints but I wanted to follow up with a THANK YOU! ”

“Our home furnace went out Monday night. My husband called first thing Tuesday morning and a service man was at our house within an hour, depite awful weather and road conditions.”

“When our furnace was not able to be serviced, Roger Chappell was at our house within another hour. He was so helpful and led us through picking out a new unit that would best meet our needs.”

“Tpo make a difficult situation better, your crew was there the NEXT morning and worked throughout the day to ensure our house would be warm by the time I got home with my three boys(who all are under the age of 5)”

“I appreciate the quickness, friendliness and overall quality of the service provided to our family.”

“Thank you.”

“Quick note to thank you for standing by the work done at (my home), and making things right”

“Would unabashadly recommend Welsch”

“Everyone we dealt with from Roger Chappell and Todd Melton to the install crew were great, considerate and knowledgeable. In particular I apppreciate Todd taking the time to thoroughly, completely and patiently - answer all my questions.”

“We just had the Creve Coeur inspection completed today and wanted to say thank you. ”